How to place an order?
Rosetta Flora’s website is designed to provide you all with a fast and user friendly platform through which you can deliver all types of floral gifts and express sentiments. Once you have chosen a product to be sent as a gift to your loved one, you need to click product name and follow the steps given below:
Choose a product through categories
You can search through Price, events, occasions or product items and can also search by using particular keywords associated with certain products.
Select as per your preference
We provide you a change of customizing your gift and you are given a choice to making changes to your chosen product. For example, if you are given options for choosing sizes like deluxe or premium, for your desired gift. Or you can also further customize the product by choosing between options of with or without vase. You can also get your floral gift further customized by adding other gifts items like chocolates, balloons or teddies. After choosing a gift item you might be required to provide the zip code of recipient so that the availability of product you require is assured wherever the gift is supposed to be delivered. You are then required to place your selected product in the cart by clicking ‘Add to Cart’. The bouquet you chose will be stored in the shopping cart and you have the option for checking out or proceeding further with shopping.
Once you are done with shopping and want to check out, you need to go to the link present at the top of your page where the option of Checkout is given. On landing at the Log In page your e-mail address would be required from you. In case you have been previously shopping with us kindly enter your password. If not, kindly click on the continue button so that you can avail the opportunity of creating your password at the end of the checking out process.
Inquiry about delivery information
When you Log in with the website will ask you for recipient’s information regarding gift delivery. This information is required because it helps us in ensuring that your gift is arranged by a floral expert that is nearby the location of gift’s recipient. You will also be asked if there is any personal message that you want to get delivered through a card. In other cases, we provide a range of pre-written message that can be delivered along with the gift.
Inquiry for Billing
This step requires how you would prefer paying the bill. In case of credit card, the system requires the information about your credit card. Rosetta Flora ensures that clients are provided the safest commerce transactions therefore the use of best software is made to protect you from kind of scam.
This is the step where you can review and confirm your order by clicking on the Submit Order option. You will also receive a confirmation email on the email address provided by you at Log In. Kindly keep the email saved for future.
We Guarantee you Satisfaction
We commit to extraordinary service and superior quality product. In case, if you do not find yourself satisfied with any aspect of the product delivery or the gift itself, please feel free to contact us.
Changes & Cancellations
We will be unable to make any changes or cancellation if the product is in the process of creation, delivery or has been delivered. The orders received for same-day delivery are processed further on an immediate basis and cannot be canceled or changed. You can call on 0337 3214892 , if you want order changes or cancellation for any order that is scheduled to be delivered today.
Policy for Order Delivery
Same-day delivery orders must be receive by 3pm from Monday – Friday. For Saturdays and Sundays, we receive orders from 12Pm. If the order is received after the mentioned time, the gift will be delivered the following day. However, it is unfortunate that we will be unable to guarantee the delivery time for rural addresses, hotels, hospitals or military base. In case of important or festive holidays, you are also requested to place order 7 days in advance.
You can make the payments using Visa cards, MasterCard, Paypal and other local payment options like easy paisa. You can view the payment amount while you are about to submit your order.